Supply Chain Services

Supplier registration using the Geisinger Supplier Portal

Geisinger employs a standardized supplier invitation and registration process on the Geisinger Supplier Portal to ensure that Geisinger systems have the most current, accurate and complete critical data for each supplier organization to enable accurate and timely supplier payments. In addition, suppliers can view invoice payment status in the portal.

The Geisinger Supplier Portal uses the apexportal™, a leading industry technology tool that transforms the procure-to-pay process for both Geisinger and our suppliers by eliminating time-consuming manual processes and touchpoints, enforcing and improving controls, preventing fraud and improving supplier satisfaction.

Program requirements and timely response

The identified supplier contact will receive an email invitation containing instructions on how to register on the Geisinger Supplier Portal. The supplier contact shall follow the provided instructions, register on the portal, and complete all requirements within ten (10) business days of receipt of email registration invitation.

It is the supplier’s responsibility to: (i) assign representative(s) responsible to maintain company information using the portal; (ii) ensure that all information provided remains current; and (iii) maintain the appropriate system access controls. Information categories maintained on the portal include key contact information, company approvers, tax information, business classification data, and includes the ability to maintain direct deposit banking information and the capability to upload and replace documents.

Frequency of updates

Supplier shall review information for accuracy at least quarterly.

Failure to comply

If supplier fails to register on the Geisinger Supplier Portal and meet all the requirements specified in Sections B and C above, then the supplier contracting process and/or receipt of payment may be delayed.

Purchasing

All purchases made by Geisinger will be processed through the Procurement Department via a purchase order. All purchases are governed by the Geisinger Purchase Order Terms & Conditions. No other terms or conditions apply unless agreed to in writing signed by Geisinger and the seller. Purchase order numbers must be referenced on all invoices from vendors. Any invoice received without a valid purchase order number may not be paid.

Vendor billing requirements

To provide prompt payments to our suppliers, Geisinger Accounts Payable requires complete and accurate billing information on invoices as follows:

1. Geisinger legal entity name in the “Bill To” section. Geisinger is made up of several legal entities. Please indicate the Geisinger legal entity you are doing business with. Geisinger or Geisinger Health System are not valid legal entities. You may confirm the legal entity name with your Geisinger contact procuring the goods/services.
2. Unique invoice number. Note: We do not accept proforma invoices.
3. Invoice date
4. Geisinger purchase order number or if Geisinger does not require a purchase order number for your transaction, then the full Geisinger employee contact name. Invoices without either a purchase order number or Geisinger contact name will not be paid.
5. Description of goods or service
6. Detailed line information — unit cost and extended amount
7. If applicable, item or part number
8. Total amount due

Invoices should be sent directly to geisingerinvoices@ascendsoftware.com for processing (one invoice per PDF attachment).

Adherence to the above requirements will improve timely payment. Invoices not meeting these requirements will delay payment and will not be eligible for late fees.

We appreciate your cooperation in partnering with us to support efficient processing of your invoices. If you have any questions, please reach out to apquestions@geisinger.edu.

Vendor guidelines

Geisinger’s vendor program is meant to protect the health of its patients and employees. All Geisinger vendors are expected to become familiar with the policies and procedures required of all vendors. All necessary policies are located on our Green Security Services credentialing platform. 

Clinical vendors

Clinical vendors are any vendors that will be in a patient care area and/or procedural area. Patient care areas include (but are not limited to) inpatient care units, outpatient treatment areas, surgical suites (both inpatient and outpatient), cardiac catheterization laboratories, electrophysiology lab, special procedure areas or any other area where vendors would have direct patient contact. 

Registration and check-in

Clinical vendors wishing to visit departments, sections or clinics at Geisinger must have an appointment and, upon arrival on a Geisinger property, will report to the appropriate clinical vendor registration area between 6 a.m. – 8 p.m., Monday through Friday.

Vendors who are checking in to Geisinger's surgical suites are asked to leave their cell phones in the locker room area. Cell phones have a negative impact on some communication systems in our operating rooms, and we ask vendors to be courteous of this rule.

Clinical vendor registration areas

Central

• Geisinger Bloomsburg Central Road — Orthopaedics Clinic
• Geisinger Bloomsburg Hospital — OR Control Desk
• Geisinger Medical Center — Information Desk, OR Control Desk, Enterprise Pharmacy, Cardiac Cath Lab, Interventional Radiology, Outpatient Orthopaedics Clinic, or HfAM Lobby  
• Geisinger Medical Center Woodbine — Outpatient Surgery, Orthopaedics Clinic, or Interventional Pain
• Geisinger Shamokin Area Community Hospital — OR Control Desk

Northeast

• Geisinger Baltimore Drive — Front Desk
• Geisinger Community Medical Center — OR Control Desk, or Colfax Avenue Information Desk
• Geisinger East Mountain Specialty Clinic — Podiatry
• Geisinger Healthplex Centerpoint Pittston
• Geisinger Orthopaedics & Sports Medicine Scranton — Front Desk
• Geisinger Orthopaedics Wilkes-Barre — Front Desk
• Geisinger South Wilkes-Barre — OR Waiting Area, or Specialty Pharmacy
• Geisinger Wyoming Valley Medical Center — Medical Office Building Lobby, Information Desk, OR Control Desk, Enterprise Pharmacy, Cardiac Cath Lab, or Interventional Radiology

North central

• Geisinger Jersey Shore Hospital — Main Entrance Lobby 
• Geisinger Medical Center Muncy — Main Entrance Lobby

West

• Geisinger Grays Woods — OR Waiting Area
• Geisinger Lewistown Hospital — Main Entrance 3rd Floor Entrance, or OR Control Desk

If there is difficulty in locating a clinical vendor registration area, contact Supply Chain Services at 570-271-6628, option 2 for assistance.

Additional credentialing requirements

Clinical vendor credentialing is managed through Green Security Services. These requirements have been put in place to better control vendor access and to help validate that all such vendors are appropriately trained, authorized and insured by their employer, further ensuring the safety of the patients, staff, visitors and vendors of Geisinger.

If you are a clinical vendor, but are not a Green Security Services member, visit their website and click “Sign Up.” Vendors needing assistance with signing up should contact Green Security Services Vendor Credentialing at 866-750-3373.

Clinical and pharmaceutical vendors must be fully credentialed within thirty (30) days of notification.

Non-clinical vendors

Non-clinical vendors are those individuals who do not qualify as clinical vendors. There are no standard documentation requirements for non-clinical vendors to visit Geisinger. However, depending on the business need, Geisinger may request non-clinical vendors to submit specific documentation, including but not limited to, a confidentiality agreement, clinical background check and/or a signed Code of Conduct. 

Cleaning vendors

Products

The following contains Geisinger EVS approved products to be used when cleaning within Geisinger locations:

• Approved Cleaning Products Equipment List
• MSDonline information for product details

Training

Geisinger EVS approved product and equipment manufacturer information:

• Oxivir 1
• Geisinger EVS Implementation Materials V3.0 (Only Oxivir 1)
• Diversey – Quatro Wall Unit for a Glance NA
• Unger Stingray Window Cleaning System
• Contec Flat Mop System
• Contec ZeroGravity Mop System
• Medama SuperShield
• Medama Ironcoat
• Installation Instructions for SuperShield Dispenser

Cleaning vendor contacts

• Central: Will Martz: wamartz@geisinger.edu 
• Northeast: Debbie Sandberg: dsandberg@geisinger.edu
• North central / West: Joseph Iwanski: jiwanski1@geisinger.edu